Home Veelgestelde vragen I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?

I do not receive automatic exemption. I received a letter stating that more information was required. What can I do?

Do you think you are eligible for exemption after all? Provide copies of the supporting documents we request in the Attach a copy of the letter. Make sure to do this within 14 days. The fastest way is digitally

Upload via My RBG

Log in using DigiD. You will be redirected to this page

Overview My RBG with the remission button highlighted

Click the Kwijtschelding button.

A new screen will open. You can upload your documents here and provide an explanation

Tab for uploading documents in My RBG with an explanation box and the upload documents button.

Make sure your documents are not larger than 10 Mb per document.

Control screen: upload documents, check data.

After uploading, click the button Upload document(en) again. You will receive a confirmation that the documents were received successfully.

Uploading documents succeeded.

Other ways to submit your evidence

Are you unable to upload your documents? You can submit your documents using one of the following methods:

  • By mail: In an envelope with sufficient postage stamps. Our address details are: Regional Tax Group, PO Box 923, 3100 AX Schiedam.
  • Drop off at the Service Desk. First make an appointment, please visit the page: Scheduling an appointment. And take the letter with all supporting documents.