Between 26 and 27 March, the Regional Tax Group (RBG) is sending an email to some of its customers. This email serves as a payment reminder for the water authority tax assessment.
As this is a test, it is quite possible that you have not received anything. This could mean that your email address is not part of the test group or is not known to us. You can share your email address with us through your personal account, My RBG.
Subject: Water authority tax – the RBG is happy to help
With this email, we remind our customers that they have to pay the water authority tax on time. This helps to avoid extra costs. Have you also received the email but prefer to read it in English, Turkish or Polish? This is possible on the page RBG is happy to help.
Are you having trouble paying your bills?
If you received the email but are having trouble paying your bill, let’s take a look at your situation together. You can call our team every day from 9 am to 5 pm on 088 291 10 00. In addition to calling, you can also arrange many things online through My RBG.
Important! We never request your details via email.
Criminals regularly send fake emails about municipal and water authority taxes. This could be a reminder or a demand for payment, for example. They ask you to transfer money, usually through a link or QR code in the email or to a foreign bank account. If you receive an email asking for your (bank) details, stay vigilant. We never ask for your details via email. More information about what to do can be found on our page Phishing/fake email.